Privacy Policy
RankPilotHQ ("we," "us," or "our") operates the RankPilotHQ platform, which helps businesses publish AI-optimized content and track citations across AI systems. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly to us, including:
- Account information such as your name and email address
- Business information including company name, website, and industry
- Content you submit for review and publication
- Communications you send us
We also collect information automatically when you use our service:
- Usage data and analytics (pages visited, features used)
- Device and browser information
- IP address and general location
2. Third-Party Integrations
When you connect third-party accounts (such as LinkedIn) to RankPilotHQ, we receive an access token that allows us to publish content on your behalf. We store this token securely and use it only to perform the actions you explicitly authorize. We do not sell or share your third-party credentials with any other party.
3. How We Use Your Information
- To provide, operate, and improve our services
- To publish content you approve to your connected channels
- To track AI citations on your behalf
- To send you service-related communications
- To respond to your requests and support inquiries
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers — such as Supabase (database), Vercel (hosting), and Cloudflare (CDN) — who help us operate the platform
- AI providers — such as Anthropic — to generate content on your behalf
- Legal authorities — if required by law or to protect our rights
5. Data Retention
We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
6. Security
We use industry-standard security measures including encrypted connections (TLS), secure credential storage, and access controls to protect your data. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Lodge a complaint with a data protection authority
8. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@rankpilothq.com.